Frequently Asked Questions

Q. How do I access the Member’s area of the website?

A. To access the Member’s area, you must be a member in good standing, meaning your dues must be current.

Please follow these instructions:
1. On the top blue line, click on Log In
2. If this is your first time here,  and you wish to become a member, you will need to Join Us in order to create a new account. Click here to create a new account
3. Fill out the form.
4. Be sure to hit the Paypal checkout button (for credit card or Paypal payments; you do not need to have a PayPal account) at the bottom, to complete your registration
5. After completing your registration, you will receive an email with instructions for setting your password and logging in to the website. Hint: The password should be at least twelve characters long. To make it stronger, use upper and lower case letters, numbers, and symbols like ! " ? $ % ^ & ). Please make note of your new password! Then select the Reset Password button.

Q. How do I reset my password?

If you are a current member and you do not remember your password, please click on Forgot your password. This will take you to a page that will ask you to enter your email or user name. Then click on get new password.  You will receive an email with a link to change your password.  Click on that link.  It will take you back to the website where you may enter a new password of your choice.  Note:  the instructions on how to build a strong password are a suggestion.  Check the Weak Password box as indicated and then select Reset Password.

Q. When and how do I pay for the luncheons?

A. We currently accept payment in advance by credit card.  You can prepay by credit card, through the PayPal portal. A PayPal account is not a requirement. Simply register for an event online by filling out a short form and selecting an option to pay by credit card. The website redirects you to PayPal to use your own PayPal account OR pay by credit card (you do not need to have a PayPal account). Online registration provides immediate confirmation of your registration (ticket) and payment (order) to you.

Q. When do I need to pay my dues? How soon before the end of my term can I renew?

A. You may renew any time before your current renewal date. Renewals run on a 365 day basis.  For example: if your current renewal date is 1/15/19 and you renew today, your new renewal date is calculated from your current renewal date, so your membership would be extended to 1/15/20.

Q. How do I renew my dues?

A. Click on the Membership Renewal tab, complete the form and submit your payment by credit card or Paypal. Dues are $15.00.

Q. Will there be an automatic reminder of renewal time?

A. You should receive an email 10 days before your due date, asking if you wish to renew.  If you take no action, you will receive another email 3 days before, and then, 1 day before your due date.  If you do not renew, your membership level will revert to non-member.  This means you can still log in to the system, but you will not be able to view the member pages, e.g., register for an event, read Connections, etc.

Q. What happens if I want to renew after my renewal date has expired?

A. In order to start up again, you can still log in (with restricted access as stated above), click on Membership Renewal Tab and select Renew Your Membership. Your new membership year will begin on the date your payment is received.

Q. I am not receiving the monthly luncheon emails. What should I do?

A. First, please be sure to check your spam folder.  Hargray and Gmail have a tendency to put emails from Mailchimp (our email delivery service) in to spam.  Unfortunately we can not control that from our end.  You can try adding us to your contacts or whitelisting us. But the best practice is to check your spam folder. Remember, you can always find the latest event information on our event page and you can sign up from there!

Need more help? Go to the Contact Us tab.